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Simplicity Rules

Adam DuVander on keeping it simple

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Paradox of Choice

June 26, 2007 by Adam DuVander

A couple years ago, I got a neat little camera, a Canon SD200. I’ve been wanting to get a second camera and I really would have liked to get the same one, but it’s not available. Canon has moved on to newer models.

The trouble is I can’t tell them apart. The two in this picture were released a week apart, they look the same, and have many identical features. The prices aren’t even very different.

I have looked over the many SD choices on Amazon, but I could never make up my mind.

Barry Schwartz calls this The Paradox of Choice, which he sums up nicely in this TEDTalk:

“All of this choice… produces paralysis, rather than liberation. With so many options to choose from, people find it difficult to choose at all.”

I didn’t end up with a Canon, as much as that was my intention in the beginning. There were just too many to choose from.

Comments

  1. Jason Glaspey says

    June 27, 2007 at 11:36 am

    While I can’t speak for Canon directly, one of the reasons you see this is because manufacturers make unique products for different retailers. My wife worked a large design house and participated in the design of washing machines. During that process, they had to make 5 unique control panels, one for Target, one for Best Buy, one for Circuit City, etc. (those stores are probably wrong, but you get the idea). The primary reason for this was to discourage price matching, and was a direct leveraging move on the retailer’s side. I’m sure GE would rather produce one product, but the large stores refuse to carry products that aren’t unique, in order to give them pricing freedoms, and not be held to their price matching promises if a competitor runs a special.

    While this is disturbing in its underlying philosophy, what really makes it obvious is that now with the internet, all of those unique products show up on a single search result, and suddenly, the consumer is looking at near identical products, with small token differences, and similar price points. Tis bad news.

    Now, like I said, I can’t confirm this is the case with Canon, but I wouldn’t be surprised if it was somehow connected.

    Reply
  2. Adam says

    June 27, 2007 at 12:36 pm

    Jason — very interesting. As usual, there’s a reason for most every decision. Just maybe not one that you or I would deem good.

    Reply
  3. Matt Beck says

    August 29, 2007 at 9:47 am

    This is one of my biggest pet peeves. Take a look at HP inkjet printers for another bad example of this.

    Reply

Trackbacks

  1. Simplicity Rules » A Rose By Any Other Number says:
    August 28, 2007 at 10:07 am

    […] Recently I wrote about the difficulty choosing a camera among many choices. Essentially, the problem was that Canon had several cameras that were essentially the same. In the comments to my original post, Jason gave a reason that manufacturers might have so many models: “I’m sure GE would rather produce one product, but the large stores refuse to carry products that aren’t unique, in order to give them pricing freedoms, and not be held to their price matching promises if a competitor runs a special.” […]

    Reply
  2. Simplicity Rules » Choice at the hardware store says:
    December 10, 2007 at 9:23 am

    […] This is because they offer me fewer choices. They have already found the best two or three options for an item, so I don’t have to consider the bad ones. Much like my camera search, too many choices overwhelm. […]

    Reply

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Simplicity Series

  • Designing the Obvious
  • Paradox of Choice
  • Laws of Simplicity

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